Post by iconPost by novato | 2017-10-22 | 22:19:45

When, in the first screen, I click on my name (GuestXXX) I may change my password, actual name, etc, but the alias is fixed with a green tick.

I have read somewhere that it only can be changed once in the game... but I have not done it and remain with my ugly name.

Any suggestion?

Thanks and fair winds!

commenticon 9 Comments
Post by iconPost by blistering_blue_barnacles | 2017-10-23 | 03:27:21
Had same problem,wrote them an email

https://virtualregatta.zendesk.com/hc/en-us/requests/new

After they told me I was doing it wrong (which I wasn't) I sent them screen shots and the name I wanted to use. They changed it within 24 hrs,

Cheers,

Veterano
Post by iconPost by toxcct | 2017-10-23 | 08:18:23
You guys realize that here on this forum, there is nothing zezo can do about it ? :p
Post by iconPost by zezo | 2017-10-23 | 12:13:45
We can share all kind of information here. Which we can't do on the missing VR forum.
Post by iconPost by toxcct | 2017-10-23 | 12:23:43
True.
But for someone looking for pure VR support, the best way is still to ask them on Twitter or Facebook though...
Post by iconPost by zezo | 2017-10-23 | 14:10:15
Yes, they are somehow active on the social networks.
Post by iconPost by JohnT | 2017-10-24 | 06:01:10
For those of you (like me) who avoid facebook & twitter, there is a way through the website: if you go to the help pages, at the bottom of each FAQ there is a link that lets you email support. You should get an auto-reply immediately and then an answer in a day or two.
Post by iconPost by SYSeaSick | 2017-10-24 | 06:35:26
Contact VR support here: https://virtualregatta.zendesk.com/hc/en-us/requests/new
Post by iconPost by limelight | 2017-11-05 | 04:09:09
From memory, there is a time limitation (6 months???) before you can change the name again once you've set it (or changed it). It's to stop people changing names constantly.

It should be in the FAQs at VR.
Post by iconPost by zezo | 2017-11-05 | 08:39:14
... because people were protesting/making statements/communicating by changing their boat names
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